Field force automation helps the sales staff to cut time in traveling from their routes and the UN-necessary paper work. This helps field staff to have quality time to serve their customers in better manner and save time as this gives them better opportunity to listen to their complaints and take more orders after satisfying them. It helps streamline their sales work as it is performed in the field, take up more calls and serve customer in better and faster manner. Field sales automation helps decrease buyers churn and augments in general fulfillment for improved revenue.
Mobile field staff is constantly connected with the real time information’s regarding the products to be sold into the market. Most of the time due to the limited access to the field force workers it becomes difficult and time consuming operation. If the data is easily available on field force workers handhelds the process becomes more faster. With the help of back end systems there is organizations made for business processes and analysis. Overall the enterprise mobile solution with the back end system plays magical role along with big value of time and money
When the field staff is provided with mobility tools it would surely reduce the turnaround time to the customers. There are is ultimate reduction in call process and also customer complaints are taken in consideration directly by the head of marketing departments as they are able to monitor the reports of each status of field staff in field.
Mobilize your entire field force. Enjoy a turnkey solution with virtually zero learning curve. Easy for both the field force and office staff to navigate and utilize.
Work Order Management
Generate estimates and work orders. Instantly update work order status, service and travel time, as well as, the amount of supplies consumed in field, all in real-time!.
Scheduling and Dispatch/Allocation Capabilities
Work more efficiently and assign service calls to the field staff according to their availability and real time location. Easily manage recurring services all from one dashboard.
Mobile Tools for Field Service Staff
Native Android and iOS apps allow field staff to update service details even if network is unavailable. After the successful completion of service, the field staff is able to verify the work with signature on their mobile device, provide an image of the site and update their location and service call reports.
API Integrations
We seamlessly mobilize your business by integrating our tools with your existing CRM and ERP systems. This approach effectively improves customer satisfaction, reduces operational costs and ultimately increases your profit margins.
Understanding of Industry Verticals
Business process mapping for field mobility is implemented across specific verticals so that the solution is customized as per industry. This allows new solutions to be integrated with current processes in order to retain a level of business continuity.
Mobility
SaaS deployment enables both office staff and field technicians to access the platform through any device. In addition, mobility can be incorporated in hosted solutions.
Easy Integration
The Field Monitoring software can be integrated with any existing backend systems currently being used by fieldservice organizations.
Real-Time Information
The combination of mobility and data syncing allows for real-time tracking. Information can be quickly processed for analysing and used in decision making allowing businesses to experience better checks and balances and control over the operations.
User Friendly
The user interface is simple and allows field staff to easily navigate the dashboard and input vital information.